Thank you for ordering! A campaign manager is going to listen to your song and reach out. We will then begin with pitching your song and once the placements come back, we will send you the playlists. Making the placements can take anything from a few days to a week as we strive to find the best playlist for your song. So please bear with us!

YouGrow is dedicated to nurturing real fan engagement. Delivering legitimate streams is very important to us.  We have a big network of curators to whom we tailor your music depending on the genre or style, and with whom we keep constant communication. Therefore we can make sure that your song is placed in relevant playlists and the playlists have a real following.

As we are a legitimate promotion company, we can't push every song. If the curators within our network can't push the song then we will always provide a refund immediately.

Regarding languages, we can work with the following languages:
English, Spanish (Pop, Rock, Reggaeton), Portuguese (limited), German (only rap). 

On the following languages we advice ordering starter packages only: Turkish, Arabic, Polish, Bulgarian, Russian, Dutch, French, Asian.

If your song is in another language, then please email contact@yougrowpromo.com so we can review the song.

The exact time of the campaign is up to the curator of the playlist, however usually a campaign lasts between 2 and 4 weeks.

In order to get your music on Spotify, YouTube, TikTok and more you have to do it through a distributor. We highly recommend IndieMassive. 

If for some reason we can’t find the right fit for your song then we’ll provide a full refund.

To view how many streams your song has generated in each playlist you can visit your Spotify Artist account. 

When you open your Spotify for Artists account, you click on the name of the track that you are promoting with us. You will then see 2 options, the first one is Stats and the second one is Playlists. You should select the Playlists segment and after you scroll down you'll see a box where you can select 4 options - since 2015, last 28 days, last 7 days and last 24 hours, which will show you how many streams your track has received from various lists during the identified amount of time. Please select ‘Since 2015’ to let us view the performance of your track on our curators playlists. 

At YouGrow we make promotional campaigns - this means your song is placed in active playlists for an amount of time based on the curator that placed the song, and the package that you purchased. The curator will remove the song at a certain point based on this.

If your song is not getting enough streams please send the campaign manager an email with a screenshot of your Spotify for Artists stats and we will do our best to fix this issue.

Everyone deserves a weekend. If you ordered late on a Friday (CET) or over the weekend, then we will pick your campaign up and reach out to you on the following Monday.

Sometimes your song might be placed in a playlist that contains multiple genres of music. Under such circumstances, your song is placed according to the style of music that we believe would be appropriate for the said list. For example, a radio playlist may include Pop, Country and Indie genres.

Some playlists are simply more active than others and the activity of these playlists is always fluctuating. However you can be certain that you will get the number of streams that you ordered from these placements combined.

Unfortunately we cannot target a specific audience for your song, as at YouGrow we pitch according to genre or style of music, and Spotify are very limited to the data they provide to playlist curators.

Are you looking to run a large campaign that exceeds our packages offered on the website? This is possible! Please email matt@yougrowpromo.com with your streaming goal and the song link, then we will let you know what we can do.